DELIVERY & PICKUP POLICY
METHOD USED FOR DELIVERY
We deliver our Products to UAE. It will be done by a third-party food delivery company or by our own drivers using chilled vehicles.
Please be aware that delivery times may vary due to factors such as the delivery partner, traffic conditions, and roadblocks. When selecting your order time, Please consider your location and choose a time that is convenient for both of us.
DELIVERY LOCATIONS
We do delivery all over UAE | Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, Ras Al Khaimah, Fujairah, Umm al Quwain, the below areas that do not include delivery:
* Western Regions
* Al Wagen
* Al Qoue
* Sweihan
* Nahil
* Al Khazna
* Al Khatem
* Al Thahra
DELIVERY FEES
Delivery by third party will be on flexible timing, e.g any time from 1 pm to 7 pm. The charge is AED 50 to all emirates.
Delivery by our driver will be on fixed times. Charges starting AED 50 depending on the location chosen at checkout.
We deliver every day of the week.
DELIVERY TIME
Customer to choose the timing as below.
- Normal delivery
Starting 2 pm to 9 pm. Any time the driver shall contact for delivery.
- Prime Delivery
Fixed timing for Dubai orders. Charges apply once a location is selected.
Time to be selected by customer,
Flexible timing for other emirates orders. Charges apply once a location is selected.
Morning: 7 am to 11 am
Day: 11 am to 3 pm
Evening: 3 pm to 7 pm
Night: 7 pm to 9 pm
PICK UP Time
All our products can be picked at customer’s responsibility from 7 am until 11 pm from our boutique at Khawaneej, Dubai.
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